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- These terms and conditions do not affect your statutory rights.
- We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. Your order represents an offer to us to purchase a product that is only accepted by us when we send e-mail to you confirming that we've dispatched that product to you. Any products on the same order that we have not confirmed in an e-mail to you as having been dispatched, do not form part of that contract. There is no contract between us and the customer for an item until we accept the customer order by an email confirming that we have dispatched the item(s).
- Goods are subject to availability. If we do not supply the goods for any reason we will not charge you for these goods and we will refund any money already paid for the goods. That the goods are listed as in stock or available at the time of your order is no guaruntee that the product is available to buy and is only a guide to the stock status of the product.
- The price for the goods will be as stipulated at the time when you place your order. In the rare case that there is a pricing mistake we reserve the right to cancel or refuse orders for items offered at an incorrect price.
- All prices on our website are inclusive of VAT.
- We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside of our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods unless caused by our negligence.
- Should delivery be delayed for more than 21 days you have the right to contact us and refuse to accept the goods. In this case we will refund any money paid by you for the goods.
- We offer a 7 working day cooling off period for all goods purchased. If in that period the goods are not fit for purpose, you must return the item(s) in its original packaging and the item(s) must be in the same condition as it was received.
- As soon as we have delivered the goods you will be responsible for them. If you delay accepting a delivery, our responsibility for everything other than damage due to our negligence will end on the date the carrier tried to deliver the goods to you.
- You must inspect the goods upon delivery and report any fault, including missing items within 48 hours of receipt.
- All returns must be authorised. Goods returned without prior authorisation will be refused.
- Faulty products should be returned with a print sample if appropriate to the fault.
- Accidental damage, neglect or misuse of items will not be acceptable for return.
- Incorrectly ordered products cannot be returned if the box and/or seal has been opened.
- You shall pay any carriage costs involved for the return where the goods supplied are as requested and are not faulty.
- We do not promise that any product will last for a pre-determined amount of time or page length and will not be acceptable for return under this reason.
- Refunds will be made by the same method of payment.
- We will not be liable for any damages or injuries resulting from use of any products supplied by us.
- In no event shall we be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.
- All goods shall remain the property of Labelstore until paid for in full.
- The Contract between us shall be governed by the laws of England and Wales and any dispute will be resolved exclusively in the courts of England and Wales.
- We endeavour to try to resolve disputes when they first arise. If you have a complaint then please contact us.
- These terms and conditions are subject to change at any time without prior notice to you.
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